Talk with visitors on your website Live chat & offline messaging for businesses
Free Plan AvailableGet It Now!
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Answer questions, solve problems, increase conversions
For e-commerce or startups & SaaS
Boost sales. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Build an email list. Every time a customer submits a question when you’re not there, Chatra stores their email to use in your future marketing efforts. In fact, 72% of consumers prefer to receive communication via email. Defeat cart abandonment. Over 68% of shopping carts never make it to check out. A simple, automatic message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart.
Live chat and offline messaging in one product
Chat with your website visitors in real time to answer questions and alleviate concerns more easily, building relationships with your visitors and helping them become customers. Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors. When offline, be accessible via messenger and reap benefits of direct, conversational communication without the strain of being online 24/7. Уou can automatically engage customers with targeted auto-messages. Use them to collect actionable feedback, build your email list, identify common problems and get a deeper understanding of what your customers really want.
Built for businesses, big and small
For small businesses, each potential customer matters and every single contact is important. Better communication can not only make a sale, but help you to connect with clients in a more personal way. After all, that’s what small businesses are prized for. But being big doesn’t mean you aren’t human, or that you should disregard feedback. Chatra allows you to communicate with visitors in a friendlier way, showing the real people behind the company. Besides, the more website traffic you have already, the more you can make out of it with a little help from Chatra.
Help visitors take the desired action by sending targeted messages, triggered by the URL they came from or what they are doing on your website. Setup is super easy and is based on simple “if this, then that” rules. We even prepared some templates for you :—)
Speaks 8 languages
English aside, Chatra parle français, spricht Deutsch, habla español, spreekt Nederlands и прекрасно говорит по-русски. Language is chosen automatically, based on the visitor’s browser setting.
Web, desktop or mobile
With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. You can switch in an instant — start a conversation in your browser then grab your iPhone to continue on the go.
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