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Promoter.io
Marketing | Customer Engagment

THE MOST EFFECTIVE WAY TO ENGAGE AND LEARN FROM CUSTOMERS Capture actionable customer feedback using the Net Promoter System® to proactively reduce churn and drive growth.

15 Days FREE Trial!
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Product Features

    BEAUTIFULLY SIMPLE EMAIL

    INLINE EDITING

    Tailor key details within the email to fit your needs.

    INTERNATIONALIZATION

    Promoter supports 27 languages.

    BRANDED TO YOU

    Upload your own logo.

    EMPLOYEE ENGAGEMENT

    Use the eNPS option for Employee Engagement.

    RESPONSIVE EMAIL

    Looks great in all devices and clients.

    MANAGE CAMPAIGNS

    SEGMENTED CAMPAIGNS

    Ability to segment based on product lines and businesses and view separate NPS scores.

    DRIP AND INSTANT SURVEYS

    You choose your preferred delivery method.

    FEEDBACK FORWARDING

    Route relevant messages to your team.

    DELIVERY DELAY

    You choose the date for launch. Promoter does the rest.

    RECURRING SURVEYS

    Automatically repeat surveys every 3, 6, or 12 months.

    AUTOMATED REMINDERS

    Automatically send a reminder survey to anyone who missed the opportunity to respond after 3, 5, or 7 days.

    SURVEY THROTTLE

    Never over survey a customer again by throttling how often a customer can receive a survey.

    EXTEND WITH INTEGRATIONS

    ZAPIER

    Connect Promoter with 1000s of apps via Zapier.

    SEGMENT

    Add contacts to Send Surveys via your analytics events being sent to Segment.

    SLACK

    Get notified when feedback is received.

    API SUPPORT

    INTEGRATE DIRECTLY

    Integrate with Promoter to add contacts, send surveys, and collect feedback and NPS metrics.

    NOTIFICATIONS

    Use Webhooks to be notified about events that happen in your Promoter account. When one of those events is triggered, we'll send a HTTP POST payload to the webhook's configured URL.

    CAPTURE ANALYTICS

    NPS OVER TIME

    View progress over long-term NPS surveys.

    FILTERING

    Filter based on contact attributes and date ranges.

    EXPORT

    Instantly export all data from any campaign.

    DELIVERY STATUSES

    Keep track of survey delivery statuses.

    FEEDBACK RATES

    View feedback rates for your surveys.

    TRENDS

    Glance at trends based on the tags created.

    MANAGE CONTACTS

    UNLIMITED LISTS

    Create as many as you'd like and add to old ones.

    INCLUDE CUSTOMER DETAILS

    Upload contact attributes you find valuable while doing NPS.

    CONTACT PROFILES

    View contact profiles for NPS over time per customer. nps customer intelligence

    MANAGE FEEDBACK

    FOLLOW UP IN-APP

    View and follow-up directly within Promoter.

    TAGS

    Create tags on feedback to realize trends among feedback.

    PRE-FORMATTED REPLIES

    Save/Insert commonly used replies to save time.

    INTERNAL NOTES

    Write internal notes based on each feedback.

    HISTORICAL SCORES

    View the past three scores from your contact. nps customer feedback

Hobby Starter Pro Growth Rainmaker
Pricing
Price

$29

$49

$99

$249

$499

Users Included 1 1 1 1 1
Free Trial 15 15 15 15 15
Contrat Minimum 1 1 1 1 1
Billing cycle monthly monthly monthly monthly monthly
More about Pricing
annual discount in % 19 % 19 % 19 % 19 % 19 %
Priced By Features, Surveys Features, Surveys Features, Surveys Features, Surveys Features, Surveys
Support
By Mail
By Ticket
By Form
By Phone
By Chat
More about Support
Mail Avilable Long Day Long Day Long Day Long Day Long Day
Phone Avilable n/a n/a n/a n/a n/a
Access
iOS App
Android App
Windows Phone App
Responsive Website
Chrome Extension
Development
Api
Webhooks

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