THE MOST EFFECTIVE WAY TO ENGAGE AND LEARN FROM CUSTOMERS Capture actionable customer feedback using the Net Promoter System® to proactively reduce churn and drive growth.
15 Days FREE Trial!Get It Now!
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BEAUTIFULLY SIMPLE EMAIL
Tailor key details within the email to fit your needs.
Promoter supports 27 languages.
BRANDED TO YOU
Upload your own logo.
Use the eNPS option for Employee Engagement.
Looks great in all devices and clients.
Ability to segment based on product lines and businesses and view separate NPS scores.
DRIP AND INSTANT SURVEYS
You choose your preferred delivery method.
Route relevant messages to your team.
You choose the date for launch. Promoter does the rest.
Automatically repeat surveys every 3, 6, or 12 months.
Automatically send a reminder survey to anyone who missed the opportunity to respond after 3, 5, or 7 days.
Never over survey a customer again by throttling how often a customer can receive a survey.
EXTEND WITH INTEGRATIONS
Connect Promoter with 1000s of apps via Zapier.
Add contacts to Send Surveys via your analytics events being sent to Segment.
Get notified when feedback is received.
Integrate with Promoter to add contacts, send surveys, and collect feedback and NPS metrics.
Use Webhooks to be notified about events that happen in your Promoter account. When one of those events is triggered, we'll send a HTTP POST payload to the webhook's configured URL.
NPS OVER TIME
View progress over long-term NPS surveys.
Filter based on contact attributes and date ranges.
Instantly export all data from any campaign.
Keep track of survey delivery statuses.
View feedback rates for your surveys.
Glance at trends based on the tags created.
Create as many as you'd like and add to old ones.
INCLUDE CUSTOMER DETAILS
Upload contact attributes you find valuable while doing NPS.
View contact profiles for NPS over time per customer. nps customer intelligence
FOLLOW UP IN-APP
View and follow-up directly within Promoter.
Create tags on feedback to realize trends among feedback.
Save/Insert commonly used replies to save time.
Write internal notes based on each feedback.
View the past three scores from your contact. nps customer feedback
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|Priced By||Features, Surveys||Features, Surveys||Features, Surveys||Features, Surveys||Features, Surveys|
|More about Support|
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|Windows Phone App|
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